Patients' Rights & Responsibilities
At AKG Memorial Co-operative Hospital, we are committed to providing safe, ethical, and patient-centered healthcare. We believe that every patient has certain rights that must be respected, along with responsibilities that help ensure the best possible care for everyone.
Patient Rights
- To receive care with dignity, respect, and consideration for personal, cultural, and spiritual values.
- To have privacy maintained during examinations, procedures, and treatment.
- To be protected from neglect, abuse, or discrimination.
- To have all personal and medical information treated with confidentiality.
- To accept or refuse treatment after understanding the possible consequences.
- To seek a second opinion regarding diagnosis or treatment.
- To receive adequate information and provide informed consent before blood transfusions, anaesthesia, surgery, research participation, or any high-risk procedure.
- To receive information regarding the estimated cost of treatment.
- To access personal medical records as per hospital policy and applicable regulations.
- To receive clear information regarding the treatment plan, progress, and ongoing healthcare needs.
Patient Responsibilities
- Provide complete and accurate personal, medical, and insurance information.
- Attend appointments on time and inform the hospital in advance if you need to cancel or reschedule.
- Follow the treatment plan and attend follow-up visits as advised by your doctor.
- Inform healthcare professionals about any changes in your condition or concerns during treatment.
- Take prescribed medications exactly as directed and do not discontinue treatment without medical advice.
- Do not take medications without informing your doctor or share prescribed medicines with others.
- Respect that emergency and critically ill patients may receive priority for medical attention.
- Fulfil all financial obligations related to your treatment and cooperate with insurance procedures.
- Observe the hospital's No Smoking policy at all times.
- Follow visitor guidelines to ensure the comfort, privacy, and safety of all patients.
- Maintain a quiet environment and treat hospital staff, fellow patients, and visitors with courtesy and respect.
- Cooperate with hospital safety measures designed to protect patient privacy, confidentiality, and overall wellbeing.